FAQ

Exchanging text messages with your counselor
Chatting live with your counselor
Speaking over the phone with your counselor
Video conferencing with your counselor

After you register and sign up, we will contact you to do a pre-screening for your session, at which time we will discuss the type of issues you are dealing with. Then you will be directed to the Lighten Your load button, where you can purchase whatever session you desire. After payment is made, a confirmation will be sent via email or text, directing you to book your session on the Booking page. and lock in the appointment time and date.

All prices are based on what type of session you are interested in booking. The prices for all Baggage Handler services can be found in the *Lighten Your Load tab* or at the bottom of the *Schedule A Session* page.

The Baggage Handler counselors are professionally trained, certified, and experienced marriage and family counselors, as well as renewal life coaches. They also have many hours of field work and experience in their fields.

To have a live chat session, you will first need to register and schedule a prescreening with your counselor. After speaking with your counselor you will be directed to the booking page to book your session. During booking you will be prompted to put the scheduled date and time desired. After following the prompts log in to your account to start typing and chatting with your counselor.

To have a live phone session, you will first need to register and schedule a prescreening with your counselor. After speaking with your counselor you will be directed to the booking page to book your session. During booking you will be prompted to put the scheduled date and time desired. After following the prompts you will be given instructions and connected via phone service with your counselor.

To have a live video session, you will first need to register and schedule a prescreening with your counselor. After speaking with your counselor you will be directed to the booking page to book your session. During booking you will be prompted to put the scheduled date and time desired. After following the prompts log in to your account to start your video conference with your counselor.

Christian Counseling is caring for the whole person. Finding peace, direction, and healing that is ultimately found in God. It reaches into the past or present to help solve or heal painful issues or circumstances.

Coaching is helping to guide you from where you are now to where you want to be in future. It is facilitating results, discovering goals, motivating oneself, and self empowering.